Complaint Investigation Report

502701372-9-4-2025-27-AS-LRIS-DLFMLL-20250912094232

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/12/2025 and conducted by Evaluator Renee Campbell

COMPLAINT CONTROL NUMBER: 27-AS-20250512091846

Staff do not follow infection control guidelines

On 09/04/2025, LPA Campbell arrived to the community to present findings for a complaint. LPA Campbell met with Chelsey Richardson, Administrator and explained the purpose of the visit..

Regarding the allegation that staff do not follow infection control deadlines, LPA Campbell reviewed the Residential Infection Control Plan for the community. Per Regulation 87470 (b)(2)(D), PPE is required when staff provide direct care to clients who need assistance with activities of daily living (ADL) such as bathing or incontinence. Because assistance with ADL"s are not provided, no PPE was required but the Infection Control Plan states that PPE is available at all times. Staff 3 stated that residents who were suspected of having scabies were isolated as described in the control plan and Resident 5 reported that staff consistently stress the importance of washing their hands as required in Regulation 87470(a)(1)(A). .

Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore this allegation is UNSUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6, no deficiencies cited. Exit interview was held and a copy of report was given to Chelsey Richardson, Administrator.