Complaint Investigation Report

Based on reviewed facility paperwork and interviews with staff, and reporting party the information provided, it clear that staff inappropriately groomed a resident without consent therefore the allegation was deemed SUBSTANTIATED.

As a result of this investigation, this LPA found the allegation to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met.

Exit interview was conducted, and copies of the report and appeal rights left.