Complaint Investigation Report

502700532-7-24-2023-27-AS-KHOS-CUAK7S-20230801073937

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO AC/SC , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/15/2023 and conducted by Evaluator Renee Campbell

COMPLAINT CONTROL NUMBER: 27-AS-20230515111606

Facility did not prevent the lawn from becoming overgrown.

LPA Campbell arrived unannounced on 07/24/23 at 8 am to investigate the above-mentioned allegations. LPA met with Direct Service Providers (DSPs) Concepcion Ferolino and Dinah Ferolino and stated the purpose of the visit. LPA observed the exterior physical plant and found that the deficiency had been addressed and the grass had been cut.

However, based on pictures obtained, observations , and interviews, it was found that the yard had been allowed to become overgrown. Therefore, based on the above aforementioned information, the preponderance of evidence standard has been met therefore the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations (CCR) - Title 22, Division 6, Chapter 8, deficiencies are being cited on the attached LIC-9099D. Appeal rights were provided. An exit interview was conducted, and a copy of the report was provided.