Complaint Investigation Report

Based on reviewed facility records, interviewed reporting parties, facility staff, and residents in care on the information provided, it was unclear if Staff transported client(s) in an unsafe manner, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and report left.