Complaint Investigation Report

Additional staff promptly arrived to assist including 2 other care staff, the business manager and the Health and Wellness Director. Due to the fact that the event was appropriately staffed and resident behaviors can be highly unpredictable the allegation of "staff did not prevent a resident from dragging another resident" is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened the preponderance of evidence does not prove it.

Since this incident the facility has called a care conference with the family of R3 and are working with R3's physician to determine if medication adjustments are in order.

An exit interview was conducted a copy of this report was given.