Complaint Investigation Report

the preponderance of evidence does not prove it.

Allegation 2: Resident wandered away from the facility due to lack of care from staff

LPA Jensen interviewed 6 staff members during the course of this investigation. None of the 6 staff members recall an incident wherein a resident wandered off without staff knowledge during the year 2024. LPA Jensen contacted law enforcement and no report for a missing person was found. It is difficult to ascertain whether there could have been a missing person instance that was resolved. Based on the interviews conducted and a lack of documentation with law enforcement of a missing person the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not prove it.

An exit interview was conducted and a copy of this report, a confidential names list and appeal rights were given.