Complaint Investigation Report

LPA Jensen reviewed the Electronic Medical Records online with LVN Teri Ford and observed that residents were being treated for potential exposure to scabies in October of 2023 in a designated unit of the facility which corresponds to Post Skin Assessment records. LPA Jensen also reviewed Physician Communication forms for 16 residents requesting an order for scabicides as a precautionary measure. In-service training documents show that Management conducted a training on Scabies Prevention and Control on October 20, 2023. Based on the interviews conducted and the records reviewed, the allegation of Staff are not addressing a scabies outbreak is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not prove it.

An exit interview was conducted and a copy of this report, appeal rights and confidential names list was provided.