Complaint Investigation Report

507000307-4-4-2022-27-AS-SDOB-CD7R44-20220405124056

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/30/2022 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 27-AS-20220330130835

Staff do not allow resident to have a private conversation on the phone.

Staff will not allow friend to visit with the resident.

Licensing Program Analyst (LPA) Sarah Hurt conducted an unnanounced visit to the facility on April 4, 2022 at 2:45 p.m. to open a complaint on the allegations listed above. LPA met with facility Administrator Prithika Singh and explained the purpose for today's visit.

Regarding the allegation staff will not allow friend to visit with the resident. During the investigation it was discovered that the resident does not live at this facility locaton therefore, the allegation was deemed unfounded

Regarding the allegation staff do not allow resident to have a private conversation on the phone.During the investigation it was discovered that the resident does not live at this facility location therefore, the allegation was deemed unfounded

An exit interview was conducted with facility Administrator Prithika Singh and a copy of this report was left at the facility.