Complaint Investigation Report

The LPA issued guidance that the facility is required by regulation to collect a signed receipt of the property that was returned to the clients representative.

Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations,is being cited on the attached LIC 9099D.

A copy of the report was read and given to the administrator, appeal rights were provided. exit interview conducted.