Complaint Investigation Report

An interview with 4 residents were attempted however, the LPA was unable to corroborate any information due to medical issues.

Based on the information gathered, it is unclear that the staff hit the resident on the back.

As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.