Complaint Investigation Report

Based on reviewed facility records, interviewed staff, and residents in care on the information provided, it was unclear if licensee does not ensure the facility is in good repair at all times, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and report left.