Complaint Investigation Report

Based on facility records review, interviews with staff, reporting party, witnesses and observation on the information provided, it was unclear if resident sustained unexplained injuries while in care, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted with Administrator Patrick Kalu and a copy of report was left.