Complaint Investigation Report

Based on facility records review, interviews with staff, and clients in care, on the information provided, it was unclear if staff does not provide a safe environment for resident, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.