Complaint Investigation Report

Based on facility records review, interviews with staff, clients, and RP the information provided, it was unclear if facility showers are not properly maintained for client's use therefore the allegation was deemed UNSUBSTANTIATED.

The Department (CCLD) has found the allegations. Unsubstantiated.

A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred.

An exit interview was conducted with Facility Manager Christian Jackson and report left