Senior Care Records.

Complaint Investigation Report

El Rio Memory Care Community, Modesto08/21/2025Licence 502700235

Date signed08/21/2025 04:41:24 PM
The inspector’s account

502700235-8-21-2025-27-AS-LRIS-DKYSF8-20250828134956

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/24/2025 and conducted by Evaluator Ellen Lindstrom

COMPLAINT CONTROL NUMBER: 27-AS-20250424151715

Facility did not ensure that staff receive CPR/First Aid training

On 07/24/2025, LIcensing Program Analyst (LPA) Triel Ellen LIndstrom and Licensing Program Manager (LPM) Lisa Rios arrived unannounced to the facility to deliver complaint findings for the allegation that facility did not ensure that staff receive CPR/First Aid training. The LPA and LPM met with Reshmika Sharma, Director of Resident Services, explained the purpose of the visit, and conducted an interview.

Allegation: Facility did not ensure that staff receive CPR/First Aid training

On 4/28/2025, LPA Arielle Pascua visited the facility and requested an employee roster and a copy of all current staff’s CPR/First Aid training on file. LPA Lindstrom reviewed this proof of training. She determined that all Med Techs and Licensing Vocational Nurses have valid training, but that only five of twenty-four Resident Assistants have valid CPR/First Aid training.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction