Complaint Investigation Report

Based on the interviews and observation conducted, there is not a preponderance of evidence to conclude that facility is not following COVID-19 guidelines currently or in the past. As a result, this allegation is UNSUBSTANTIATED. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur.

An exit interview was held with Mary Keaton and a copy of this report was left with Mary. Appeal Rights provided.