Complaint Investigation Report

S1 repeatedly asked R1 to stop ask what they were saying was inappropriate. R1 continued to state inappropriate words and S1 was upset and went into the laundry room. S2 then asked R1 to stop what they were saying. It stated that S2 then took a pillow and forcefully put it towards R1's face. However, this was denied by S2 and stated that they did not touch R1 and only warned them to stop. An interview with 2 other staff members were conducted. 2 out 2 staff members stated that they were not at the facility at the time of the incident. 2 out 2 staff membered denied ever witnessing another staff member physically abusing a resident. An interview with one other resident was conducted where it was denied that they witnessed another resident being physically abused. 2 out 2 residents could not be interviewed due to their medical condition. Based on the information gathered, it is unclear that the staff member physically abused the resident.

Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported

It was alleged that the staff threatened a resident. During the course of this investigation, LPA conducted interviews and reviewed facility records. Based on interviews conducted it was learned that R1 speaking to S1 and S2 in an appropriate manner. S1 and S2 repeatedly asked for R1 to stop speaking inappropriately, however, R1 did not stop. R1 admitted that they were speaking inappropriately and did not stop when asked. S2 denied ever threatening the resident but only asked that they stopped speaking inappropriately. Based on the information gathered, it is unclear that the staff member threatened the resident. An interview with 2 other staff members were conducted. 2 out of 2 staff members denied ever threatening a resident or hearing another staff member threaten a resident. An interview with 1 other resident was conducted, where it was also denied ever being threatened by staff or heard staff threaten another resident. 2 out 2 residents could not be interviewed due to their medical condition. Based on the information gathered, it was unclear that a staff member threatened a resident.

Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported