Complaint Investigation Report

On 07/24/2023, an email was sent to Jacob Reinhardt inquiring the status of the documentation, and it was stated that documents were sent out certified mail on 07/21/2023 and delivery was expected on 07/26/2023. On 08/17/2023 an email was sent to Jacob Reinhardt informing him that the remaining documents were still outstanding and an extension was given to 09/01/2023 however, the department did not receive a response to the email.

The department reviewed facility documentation such as the lease agreement, insurance information, and bank statements, However, it was observed that the bank statements were for Dream Care, Inc. and not Dream Care, LLC therefore was not relevant to the solvency audit being conducted by the department.

Based on the information gathered and inability to obtain documentation, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported.

There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.