Complaint Investigation Report

LPA could not review facility records as they were not provided to the LPA at the time of this investigation. Based on information gathered, it is unclear if the facility did not provide the resident with transportation.

Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported.

Allegation: Facility does not meet resident’s needs

It was alleged that the facility does not meet resident’s needs. Based on interviews conducted with facility staff, it was denied that facility does not meet the resident’s needs. It was stated that it is believed that they provide adequate care and supervision to the residents in care and meet their needs. LPA interviewed 1 resident. 1 resident stated that their needs are met at the facility and do not have any issues at this time. 1 resident denied to be interviewed. 2 residents were unable to be interviewed based on their medical conditions. LPA could not review facility records as they were not provided to the LPA at the time of this investigation. Based on the information gathered, it is unclear if the facility does not meet the resident’s needs.

Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported.

There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.