Complaint Investigation Report

2 out 4 residents state that the administrator is available to them when they need him. 2 out 4 residents were unable to complete their interviews due to medical reasons. LPA reviewed the facilities current facility roster and it states that the Administrator is on-call on weekends and was available between the hours of 8:00am-5:00pm on weekdays. It is unclear that the administrator is not fulfilling administrative duties.

Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported.

There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the Facility Designated Administrator,Julian Hawes via email. An electronic email read receipt confirms receiving these documents.