Complaint Investigation Report

It was alleged that the facility did not have adequate food supplies. Based on interviews and the information that was gathered throughout the course of this investigation, this facility was deficient as evidenced that there was not a sufficient supply of 2-day perishable and 7-day nonperishable food quantities maintained at all times. During the initial visit on 2/9/2022, LPA observed sufficient food supply to meet regulatory standards. However, it was learned through interviews with witnesses that this facility operated on a set food allowance for the month and once that money was spent, facility staff had to reach out to the facility Administrator for additional funds. It was learned that, often times, facility staff had to purchase food items to float the facility until the end of the month at their own expense. Without staff purchasing food, the staff would not have been able to provide meals to clients. This was an ongoing issue since communication was poor with the facility Licensee/Administrator and additional funds were often delayed, so facility staff had to take action. Based on the information provided through interviews, this allegation was SUBSTANTIATED.

It was alleged that the facility had rotten food in the backyard. Based on observations and information that was gathered throughout the course of this investigation, this facility was deficient as evidenced that there was a fruit bearing tree present in the backyard. The LPA observed several large fruits had fallen from the tree onto the ground. Upon further review, it was observed that the fruits had started to decay and rot losing all color and shape. Based on observation of the LPA, the facility did have rotten food in the backyard, therefore this allegation was SUBSTANTIATED.

Based on observations, review of records and information gathered through interviews, the above allegations were SUBSTANIATED meaning that there was a preponderance of evidence to prove that the allegations occurred as alleged.

The following deficiencies were cited per Title 22 Division 6 of the California Code of Regulations. An immediate civil penalty is was assessed for a violation of Section 80087(a) for the visit today on, 1/27/2022. The facility was cited on the violation above on 12/15/2022. Licensee was informed that the civil penalty will continue to accrue $100 per day per violation until the deficiency is corrected.

An exit interview was conducted with facility representative and a copy of this report was provided along with appeal rights.

At this time the Facility Designated Administrator asked for all documentation to this visit to be sent to his email and did not sign any paperwork at the times of the visit.