Complaint Investigation Report

It was noted in the incident report from this facility that after contacting the facility designated Administrator, Nicetas Radaza, the resident R1 appeared to calm down while waiting for the facility designated Administrator to arrive. It was learned that First Aid was given to R1 since it was observed that R1 has a little cut on R1's chin area. It was learned that this was the only area that required first aid since there weren't any other areas with any cuts, lacerations, or bruising at that time.

It was learned that after the facility designated Administrator arrived at this facility, a brief discussion was held with R1 who wanted to go to the store to buy a drink and some snacks. The facility designated Administrator agreed to taking R1 to the store and R1 was returned to this facility without further incidents.

Based on interviews conducted during the course of this investigation, it was learned that there weren't any injuries sustained by R1 on the indicated date of May 8, 2026. It was learned that R1 could not recall any injuries except for a minor scratch on R'1s chin that R1 stated was self inflicted. It was learned that R1 did not recall any facility staff persons mishandling or mistreating R1 to result in any injuries being sustained.

It was learned that a physical assessment was conducted with R1 in regards to any injuries or wounds sustained on R1's face to which there wasn't any physical evidence to support any inappropriate physical treatment unto R1 at that time.

As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegation may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time.