Complaint Investigation Report

502700892-4-7-2023-27-AS-ECUL-CR2VU4-20230419164408

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO AC/SC , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/09/2022 and conducted by Evaluator Renee Campbell

COMPLAINT CONTROL NUMBER: 27-AS-20221209095052

On 03/01/2023, Licensing Program Analyst Renee Campbell arrived unannounced to deliver findings for the complaint allegation noted above. LPA met with the Administrator and explained the purpose of the visit.

Over the course of the investigation, LPA Campbell reviewed documentation regarding the missing funds. The Administrator reported that funds were missing in the amount of $20 and then $30. The Administrator replaced the funds immediately but could not immediately account for the funds.

The Department determines the licensee was out of compliance with Title 22 regulations 87217, Safeguards for Resident Cash, Personal Property, and Valuables and was therefore unable to account for the funds when they were taken because procedures were not followed correctly.

The department has concluded the investigation and the preponderance of evidence standard has been met and therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8) are cited on the attached LIC-9099D. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided. An exit interview was conducted via phone and the report was emailed return receipt requested.