Complaint Investigation Report

LPA Lund interviewed staff, reporting party and witnesses who stated that none of the clients in the accident seek medical care (Emergency room or ambulance) immediately after the accident. Day Program Director John Nisan was notified of the accident went to accident immediately along with the two staff that were involved in the accident verified that the clients involved in the accident didn’t need urgent care at the time of the accident. The van was able to be driven back to the day program along with clients and responsible parties were notified of the accident when they got back to the day program. Interviews with witnesses have stated that no clients went to emergency room immediately after accident.

Based on reviewed facility records, Traffic Collision Report, interviews with staff, reporting party, witnesses and received declarations (LIC855) forms from staff, on the information provided, it was unclear if staff did not seek medical care for clients in care, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.