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Complaint Investigation Report

Casa de Modesto, Modesto08/21/2025Licence 502701450

Census90
Date signed08/22/2025 03:29:59 PM
The inspector’s account

Based on reviewed facility records, interviews with staff, and residents in care, on the information provided, it was unclear if staff do not prevent residents from using illegal drugs, therefore the allegation was deemed UNSUBSTANTIATED.

Staff are not properly cleaning resident bedrooms - LPA Lund reviewed facility records and observed residents’ rooms, interviewed staff, and residents in care. LPA Lund reviewed housekeeper schedules and housekeepers work at the facility from 6:00 am through 6:30 pm throughout the week. Housekeeper clean memory care rooms daily and assisted side weekly in less needed. LPA Lund observed rooms in memory care and in assisted care to be clean and in compliance. Staff interviewed stated if a resident’s room needs attention either housekeeping or care staff will clean the room. Residents interviewed stated that their rooms are cleaned with the help of staff.

Based on reviewed facility records, interviews with staff and residents in care, on the information provided, it was unclear if staff are not properly cleaning resident bedrooms, therefore the allegation was deemed UNSUBSTANTIATED.

Staff do not keep resident rooms free from odor – LPA Lund reviewed facility records and observed residents’ rooms, interviewed staff, and residents in care. LPA Lund reviewed housekeeper schedules and housekeepers work at the facility from 6:00 am through 6:30 pm throughout the week. Housekeeper clean memory care rooms daily and assisted side weekly in less needed. LPA Lund observed rooms in memory care and in assisted care to be free from odor and in compliance. Staff interviewed stated if a resident’s room needs attention either housekeeping or care staff will clean the room. Residents interviewed stated that their rooms are cleaned with the help of staff.

Based on reviewed facility records, interviews with staff and residents in care, on the information provided, it was unclear if Staff do not keep resident rooms free from odor, therefore the allegation was deemed UNSUBSTANTIATED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction