Complaint Investigation Report

502700633-10-12-2022-27-AS-KHOS-CKLJC4-20221027065520

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/30/2022 and conducted by Evaluator Victoria Brown

COMPLAINT CONTROL NUMBER: 27-AS-20220830123248

Licensing Program Analyst (LPA) Victoria Brown and Dana Garcia, Associate Governmental Program Analyst (AGPA) arrived unannounced to conclude a complaint investigation on 10/12/22 at 11:00AM. The team met with Consulita Fernando, Assistant Administrator and stated the purpose of the visit. LPA conducted interviews of Social Workers and residents. All concured that unannounced visits are conducted including on weekends and the facility staff are always present. It is not clear if at anytime the residents were left unattended.

Based on observations and interviews the facility is not found at fault for the allegation mentioned above. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, no deficiencies cited. An exit interview was conducted, and a copy of this report was provided.