Complaint Investigation Report

LPA requested and received a copy of the Orkin contract. A review of the contract revealed a monthly visit with a service conducted to the exterior perimeter of the facility since March 2022-September 2022.

The investigation revealed that R1 stated there are no bugs in the facility and has not sustained any bug bites.

The team observed movement of several bugs on the bedding (mattress) of R2 and no bites were observed on the skin.

Based on observation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

Per California Code of Regulations (CCRs) - Title 22, Div.6, Ch. 6, deficiencies are being cited on the attached 9099D during this visit.

If any deficiencies are not corrected by the noted due dates; civil penalties may be assessed. The Administrator was provided a copy of their rights (LIC9058) and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided.