Complaint Investigation Report

Based on interviews, it was learned that meals were served three times a day with two snacks in between meals. Along with the meals a variety of drinks were made available to facility residents upon request if water or juice was not wanted at that time. It was learned that milk and coffee were also made available if desired by facility residents at meal time.

As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time.