Complaint Investigation Report

Each respective medical destruction record was present and compliant with regulation. So, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Complaint alleges untrained staff are handling medications . Complainant claims unauthorized handling of medications by caregivers at facility. During investigation, LPA reviewed evidence provided. Evidence provided does not necessarily show unauthorized handling of medication by caregivers. During investigation, LPA reviewed medication training records for five [5] out of five [5] staff. All five [5] staff members have received medication training, and completed the required test as outlined in HSC 1569.69(a)(5). So, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Complaint alleges facility staff is drinking alcohol on the job. Complainant states that staff drink alcohol while working. During investigation, LPA interviewed for four [4] out of five [5] staff. Four [4] out of five [5] staff report they have never seen staff drinking alcohol while working. Four [4] out of five [5] staff reported that they have never seen staff stumbling or speaking with slurred speech. During investigation, LPA unable to obtain additional information to corroborate allegation. So, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Complaint alleges lack of staff supervision resulted in resident injury – Complainant states resident fell and broke their hip then passed away weeks afterward. Complainant unable identify resident. During investigation, LPA unable to obtain additional information to corroborate allegation.