Complaint Investigation Report

Regarding the allegation of personal rights. Resident (R1) has communication limitations which complainant alleges resulted in personal rights violation. Based on LPA’s investigation, R1 moved in the facility on 12/2/21 and they were having a hard time transitioning to the new facility. Staff at facility are now utilizing alternative ways to communicated to resolve communication challenges through other communication sources and adjusting to meet resident’s needs. A finding that the complaint allegation personal rights is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

No deficiencies cited during today’s visit.