Senior Care Records.

Facility Evaluation Report

Willows Nursing Home, Santa Rosa06/05/2026Licence 496804217

Capacity6
Census5
Date signed06/05/2026 04:10:31 PM
Name of licensing program analystChristi Coppo
Name of licensing program managerVictoria Bertozzi
The inspector’s account

Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to conduct a required Annual inspection and was greeted by caregiver. Administrator Eden Relota arrived later. Eden Relota Administrator Certificate 7006928740 expires 11/25/26.

At approximately 1:00pm LPA and caregiver toured the building and grounds. The facility was found to be clean and at a comfortable temperature. LPA observed at least a 2 day supply of perishable and 7 day supply of non-perishable food. Food was found to be stored in a safe manner with open items covered. Kitchen cabinet containing cleaning supplies was locked. Kitchen drawer with sharp knives locked.

All bedrooms were equipped with lighting, night stand, and chest of drawers. Room #3 had broken chest of drawers. Caregiver immediately replaced with chest of drawers from vacant room. All bedrooms were clean and in good repair. Extra hygiene products and linens were available. Resident bathroom had required bath mat and grab bar. Water temperatures in sinks accessible to residents in care measured at 131.8 degrees F in the kitchen, 131.7 degrees F in the main hall bath and 134.4 in room #1 which is not within the allowable range of 105 to 120 degrees F ( deficiency cited, see 809D ). Additionally, water in room #3 does not have much pressure and does not get hot at all. LPA and caregiver let water run for approximately 5 minutes but water still did not get hot, LPA measured 88 degrees F.

Fire extinguishers were last inspected 1/30/25. They are showing as fully charged. LPA discussed with Admin servicing them each year. Admin will get them serviced within 3 business days. Smoke/Carbon Monoxide detectors located throughout the facility were tested and operational. Facility’s last quarterly disaster drill was conducted on 4/2/26 . Facility has a backup generator for use during a power outage. LPA observed rodent droppings in closet located in the dining room. However, caregivers and Admin advised licensee gets a regular service by EcoLab every month to address on going problem. However, Admin could not produce

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction