Complaint Investigation Report

496803698-5-17-2022-21-AS-HDBI-CERUM7-20220525154153

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/05/2022 and conducted by Evaluator David Leibert

COMPLAINT CONTROL NUMBER: 21-AS-20220105091927

Facility failed to safeguard residents belongings

Licensing Program analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. LPA met with the Administrator and discussed the findings. During the course of this investigation site visits were made, statements taken, and documents reviewed. The allegations that residents and others have stolen property belonging to R1 and that residents have entered R1's room uninvited and acted inappropriately have not been proven. It has been determined that R1's has a dementia diagnosis and has exhibited a pattern of making inaccurate allegations of theft; Although residents may have entered R1's room uninvited and violated R1's rights, no evidence of this was found during the course of the investigation. Although the allegations may be valid, there is not a preponderance of evidence to prove the allegations did, or did not, occur. Therefore, the allegations are UNSUBSTANTIATED.