Complaint Investigation Report

Although the Med Techs had documented that the medication was administered. Med Tech was suspended pending investigation. Therefore, the allegation of Staff are mishandling the residents’ medications is Substantiated.

Staff are not being properly trained- Complainant and Co-complainant (added 10/11/2024) allege staff are not receiving training per regulation and initial hire training as well as required First Aid/CRP training. Allegation related to annual and initial training was investigated and delivered unsubstantiated under complaint 21-AS-20240722094535 indicating; LPA obtained a sample of (4) new hire training records and logs. Based on review of training records and interviews conducted facility appears to be in compliance with regulation pertaining to staff training. Based on additional records reviewed on 7/16/2024 specific to first Aid training it was revealed that 4 out of 7 (S1, S2, S3 & S4) staff did not have First Aid training. Therefore, the allegation of Staff are not being properly trained is Substantiated.

The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Repeated citation within a 12-month period resulted in $250 civil penalty issued. Exit interview conducted and appeal of rights provided.