Complaint Investigation Report

Outside party confirmed during interview, at times, upon arrival, cleaning was required to ensure R1’s room was sanitary; this cleaning was performed by outside party. R1 was no longer present in facility at time of complaint. LPA was in building on 8/25/2023 for complaint and did not observe residents’ rooms being unclean or unsanitary. Documents and photo obtained from investigation verify staff did not ensure residents room was kept clean, safe, and sanitary. Therefore this allegation is Substantiated.

A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties . Exit interview conducted and appeal of right provided.