Senior Care Records.

Complaint Investigation Report

Varenna at Fountaingrove, Santa Rosa03/13/2025Licence 496803049

Date signed03/13/2025 05:21:28 PM
The inspector’s account

The investigation found no information obtained on clothing being put in R1's closet that doesn't belong to R1. There was no information obtained regarding over-the-counter (OTC) medications being put into R1's unit. LPA interviews relayed that the over-the-counter medications found by R1 in the unit had been discarded. There was no information obtained regarding if anyone is coming into R1's unit throwing away OTC medications/supplements, bringing clothing into R1's closet, No information was obtained in the investigation to support a violation (s) had occurred regarding the allegation (s).

Based on the interviews, and related information obtained during the investigation, the allegation (s) of "facility staff are not safeguarding residents personal property and personal space" is Unsubstantiated, meaning that although the allegation (s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation (s) did or did not occur.

Exit interview was conducted with the Administrator Ferdinand Buot.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction