Complaint Investigation Report

The staff is tested for Covid by the facility Nurse before leaving the facility, scheduled to return for a Covid test or may choose to be tested by their personal Physician. Administrator stated to the LPA that the facility will continue to follow up with the staff person till they may return to work, when recovered and cleared of Covid. The facility staff interviewed all stated the above information to the LPA, and some interviewed staff stated personal experiences of when they reported Covid exposure or feeling ill while on shift, and were sent home immediately by Supervisors or the Nurse. Staff interviewed all stated to the LPA that if sick or finding out they have been exposed prior to working, they call in to a Supervisor or Nurse, report it, and are told to stay home and the need to get tested for Covid. All staff, S1 through S9, interviewed stated they have not been told and/or experienced a time when reporting to a Supervisor or facility Nurse that they were feeling sick and were made/told to work three(3) to four(4) hours symptomatic.

Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegation, Facility is not following COVID-19 safety protocols by requiring staff to work while symptomatic , is UNFOUNDED. We have found that the complaint allegation was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No deficiencies cited during today’s visit.