Complaint Investigation Report

The LPA toured the facility and found the resident's vacated room clean and free from urine and/or feces, including urine and feces odor .It is unknown how the resident's room and bathroom were cleaned and maintained prior to the LPA's inspection. There was differing information obtained from reporting party(s) and others interviewed regarding the allegations.

Based on LPAs observations, record reviews, interviews with staff, interviews with other party(s), there is insufficient information to prove or disprove the allegation of "resident hygiene needs not being met" and "facility is not being kept clean." Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted with the Administrator.