Complaint Investigation Report

Resident left in soiled diapers – Complaint alleges that resident appeared to have been left in a soiled incontinence brief for some time. No other details were provided. Interview with staff indicated that resident is checked at least once every two hours when they are turned as resident is unable to reposition themselves. Witness interviews indicated there were no concerns regarding the resident’s incontinence care.

A finding the complaint allegations of Neglect/ lack of supervision resulting in resident sustaining an injury and bruising and that resident was left in soiled diapers was unsubstantiated meaning that although the allegations may have happened there is not a preponderance of evidence to prove that the allegations occurred.