Complaint Investigation Report

However, it appears that clients at times do not have interest in participating, which is their right to choose not to participate. Also, LPA obtained and reviewed all client’s physician reports (LIC602) that indicated that they are allowed to be out in a community unassisted. Although, on 11/2/23 LPA conducted interviews with house manager, who is aware of concerns with clients independently going out to the community. which have been addressed to their case managers. Due to The Department’s inability to enforce Title 22 regulations when clients are out in the community, LPA have advice reporting party to call law enforcement if they feel like clients are causing any harm in the community. A finding that the complaint allegation staff do not provide proper supervision to residents is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.