Complaint Investigation Report
Complaint alleges that staff do not distribute residents’ medications as prescribed. LPA reviewed resident R1’s MARs for the months of 10/2025 through 4/19/2026. LPA observed no instances of medication not being distributed according to doctor’s orders. Witness W1 provided pictures of various pill bottles taken prior to 12/19/2026. The pictures provide no evidence of the facility staff not distributing R1’s medications as prescribed. Additionally, the same allegation involving resident R1 was previously investigated by LPA Dina Alviso in complaint 21-AS-20251218115655. On 1/12/2026 LPA Alviso found the allegation of the staff not giving the resident the medications as prescribed to be Unsubstantiated.
As both the current and previous investigation found no evidence that the staff do not distribute residents’ medications as prescribed, we have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
No deficiencies cited during today's visit.
Exit interview conducted. Copy of report discussed and provided to ED Perry. Signature on form confirms receipt of documents.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction