Complaint Investigation Report

LPA reviewed documented incident progress notes regarding the resident, and incidents reported. Per the investigation there was no information obtained to support a violation had occurred.

Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegation of "facility staff hit resident" is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted with Dori Elder, Resident Care Coordinator