Complaint Investigation Report

LPA toured the kitchen and observed the food supply to be sufficient, with fresh vegetables, fruits, meats, and many other food items. LPA reviewed food service records, which shows food purchase records, and facility menus of meals.There was differing information obtained from what was reported to the Department. No information obtained to support that the violations occurred.

Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegations, facility is not following resident's care plan, facility staff at not properly trained, facility is not providing food/meals that is of good quality and nutritious " are Unsubstantiated, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted with the Administrator Eric Perry.