Senior Care Records.

Facility Evaluation Report

Hoen's Care Home, Santa Rosa09/15/2025Licence 496801205

Capacity6
Date signed09/15/2025 04:02:51 PM
Name of licensing program analystChristi Coppo
Name of licensing program managerVictoria Bertozzi
The inspector’s account

An informal meeting was conducted today in the Santa Rosa Regional Office. Present at the meeting were Licensing Program Managers Bethany Moellers and Victoria Bertozzi (via Teams), Licensing Program Analysts Christi Coppo, Robert Frank, Marisol Cuadra (via Teams) and Licensee of the facility, Lily Alcones and Back up Administrator Arthur Alcones.

The purpose of the office meeting was to address areas of concern and discuss the change of ownership for Hoen’s Care Home # 496801205 and Spring Creek Lodge # 496803282 in which Lily Alcones is the identified licensee. Also, their sister facility Sleepy Hollow Assisted Living #496803576, in which Arthur Alcones is the identified licensee. On 9/10/25, LPAs learned about a change from individual to limited liability corporation (LLC). The areas of concern are reporting requirements and Administrator responsibilities and duties. The current options discussed during this office meeting are the following:

-Licensee was not sure if she wants to keep facilities under the LLC or remove them from the LLC. CCL advised that licensee let CCL know their choice by no later 9/29/25. If they choose to keep the facilities in the LLC then licensee will need to submit a change of ownership application with new corporation or LLC to the Centralized Application Bureau (CAB) for the three facilities by no later than 10/13/25. CAB contact information was provided.

- The Licensee agrees to review reporting requirements regulation (87211) and they will conduct all staff training to address ongoing reporting requirement issues by no later than 9/22/25.

- Licensee stated that they do not plan to leave the country within the next 6 months and agreed to appoint a certified Administrator should they plan to be out of the country for an extended period of time. Extended

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction