Facility Evaluation Report

Licensing Program Analyst (LPA) Alviso conducted a case management inspection, on 1/5/26 at approximately 1:20pm, and met with Karrie Hanna, Resident Care Coordinator.

The case management is being conducted to cite a deficiency that was unrelated to complaint allegations being investigated at the facility, see complaint report of today, 1/5/26.

Per investigation of earlier today, LPA conducted interviews, reviewed resident records, reviewed facility records, and reviewed information/documents obtained, it was revealed that the facility had not cleaned resident's bed linen(s) that had been urinated on by R1, on 9/5/25; The bed linens were found to still be on resident's bed with the urine dried on them, the bed and room smelling of urine when moving R1's personal belongings out on 9/6/25. LPA obtained sufficient information to support a violation occurred regarding incontinent care procedures for R1 as needed.

The following deficiency will be cited regarding the above on resident (R1) incident and information obtained during today's inspection , 87625 (b)(3) Managed Incontinence - In addition to Section 87 611 , General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence, see LIC809D.

California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited.

Exit interview conducted with the Administrator David Hanna.

Appeal Rights Provided to the Administrator.