Complaint Investigation Report

The Administrator stated to the LPA that they will immediately start addressing the problem of the ceiling and wall having a moisture/water problem. The LPA did not observe any leaking water on the ceiling or the wall but did observe the mold and ceiling paint showing color change, spotting, water damage/moisture issues. The RCC had staff come in and start cleaning the wall in resident's(R1's ) room to disinfect and clean the mold.

Based on LPA observations, interviews, and review of records, the investigation has revealed that the allegation of "Facility is in disrepair " has been substantiated.

LPA observing a moisture problem/water damage on the ceiling in R1's room, including observation of mold growing on the resident's wall under album covers that were hanging. LPA obtained photos. Due to the substantiation of the allegation, a deficiency will be cited today, Maintenance and Operation 87303(a) The facility shall be clean, safe, sanitary, and in good repair at all times; Maintenance shall include provision of maintenance services and procedures for safety and well-being of residents, and others, see LIC9099D.

T he preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited.

Failure to correct deficiencies by due dates, may result in additional deficiency citations and/or civil penalties being assessed.

Exit interview conducted with the Administrator David Hanna.