Complaint Investigation Report

496801090-12-28-2021-21-AS-CMAZ-CAC3Q9-20220103172646

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 101 GOLF COURSE DR. STE. A-230

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/06/2021 and conducted by Evaluator David Leibert

COMPLAINT CONTROL NUMBER: 21-AS-20211206115500

Facility staff do not allow resident to leave the facility

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on the above captioned complaint allegation. LPA met with Kerrie Hanna and discussed the findings. During the course of this investigation statements were taken, records were obtained and reviewed, and site visits conducted. The following determinations have been made: Physician's Report for Residential Care Facilities for the Elderly, dated 08/30/2021, for Resident #1 states, in part: (Able to Leave Facility Unassisted?) "Only allowed to go out in front of house;" Facility is fully fenced with delayed egress gates and provides spacious areas for residents in side of the fenced area; R1 complains that R1 is not allowed by staff to leave the property unaccompanied; Staff actions regarding R1's ability to leave the facility are in response to, and in compliance with, Physician's orders and, therefore, do not reflect an independent decision made by staff. Based upon the records reviewed, statements obtained, and site inspections made, this complaint is UNFOUNDED, meaning that the allegation is false and without a reasonable basis. The allegation is DISMISSED.

No Citation issued. Report left at facility.