Facility Evaluation Report

Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to conduct a Case Management visit and was greeted by caregiver. Administrator Domonique Thomas not available to come to facility. .

Today, 3/20/25, LPA conducted a case management to amend the LIC9099 issued in relation to complaint #21-AS-20250307140033.

The LIC9099 was amended to remove the two [2] allegations listed that were found to be substantiated (Personal Rights and Staff did not provide adequate meals to clients in care). The LIC9099 listed the allegations found to be unsubstantiated (Staff left clients unattended and Facility is not sanitary), but LPA accidentally listed all four [4] of the allegations in the complaint, two of which were found to be substantiated. The LIC9099A listed the substantiated allegations.

Allegations listed on the original LIC9099 :

Staff did not provide adequate meals to clients in care

Allegations listed on the amended LIC9099 :

**amended to remove substantiated allegations**

Exit interview conducted with caregiver and a copy of this report was given .