Complaint Investigation Report

During investigation, LPA toured facility and found it to be clean and sanitary. No black substances in the main bathroom or in the shower. Bath mat looked to be clean as well. Facility has master bedroom that resident occupies. LPA observed master bath to be clean and free from any black substances. So, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.