Complaint Investigation Report

496804127-2-6-2024-21-AS-VBEI-D2ATX6-20240209140635

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/30/2024 and conducted by Evaluator Christi Coppo

COMPLAINT CONTROL NUMBER: 21-AS-20240130094318

Facility smells of animal urine and feces

Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to conduct a complaint investigation.

Facility smells of animal urine and feces - Complaint alleges that facility smells of animal urine and feces. Per LPA observation and tour of facility there are no odors of animal urine or feces. Facility has 4 dogs that are primarily outside during the day and come in to the facility to sleep at night. Dogs have crates in the living room and it smell like dogs but does not smell of animal urine or feces. Facility has 2 cats that live inside and never go outside. Facility has 2 litter boxes that were clean and free from cat urine and feces during LPA tour of faclity.

Based on LPA observation and inspection of facility, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.