Complaint Investigation Report

On 8/27/21 Community Care Licensing issued PIN 21-40-ASC to all adult and senior care program residential licensees and provided updated guidance on visitation, testing, vaccination verification guidance for visitors related to Covid19. PIN 21-40-ASC advises the licensee of each facility that they must allow outdoor and indoor visitation, including in-room visitation at all times if the visitor meets the requirements for indoor visitations with screening, maintaining physical distance and regardless of vaccination status or test result, all visitors must wear a well-fitted face mask. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code is being cited on the attached LIC 9099D. Appeal Rights Given. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties.